Back to Case Studies

Operation Child Care

Revolutionizing Childcare Search for Military Families in Norfolk, Virginia

The Challenge

The Problem

Military families in the Norfolk, Virginia region face unique challenges when searching for suitable childcare options. This fragmented system made it difficult for military families to access a comprehensive list of childcare options, leaving them with limited choices and added stress.

  • Military childcare programs live in a separate database from licensed programs
  • Eligibility varies depending on the family's military status
  • Private providers accepting military subsidies were not easily searchable
The Solution

A Unified Platform for Military Families

Upfront developed the first platform for military families that included both military and private (licensed) programs in a single location.

Consolidated Data

Consolidated multiple datasets, including licensing, military, quality program, and direct provider inputs.

Family Search

Platform included family search, provider portal to input updates, and admin portal to view supply/demand trends.

Smart Results

Providers displayed on search results depend on user inputs for personalized, relevant matches.

The Results

Rapid Adoption and Growing Demand

Upfront's new system was quickly adopted by military families, with increasing demand to expand into other regions.

Thousands

of family searches within three months of launch

200+

provider pages created, creating a digital presence for more than 80% of programs in the area

Let's Talk ECE Data!

Contact Us